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With regard to managing your healthcare staff and providers, Ultimate Locum Tenens has found that engagement is a critical foundation for success. Truly engaged healthcare employees are more critical than ever, in the midst of what Forbes describes as the “dual pursuits of clinical and operational excellence in a highly competitive environment.”
Even with advances in technology, Forbes states, “Healthcare is still a people-intensive business, and improving HCAHPS scores and reducing HACs requires an investment in human capital—specifically, on employee engagement.”
What exactly makes an employee “engaged” in their work? It’s more than just being happy or satisfied. Engagement happens when employees have an “emotional commitment” to their company. Forbes notes, “When your employees are engaged, they care about your hospital, their team and their patients…When they care—they give discretionary effort.”
The benefits of engagement
According to the Harvard Business Review, “When employees believe their organization truly values quality care — and also get the support they need on the job — their patients are more satisfied, they take less sick time and have fewer on-the-job accidents, and health outcomes are better.”
The same dynamic applies to quality, too: “[U]nits scoring in the top percentiles on positive organizational culture had blood-stream infection rates and mortality rates significantly lower than in units scoring at the bottom percentiles on positive organizational culture.”
How do you measure engagement?
Formal surveys are the first step. According to Becker’s Hospital Review, “Healthcare providers can benefit from adopting a research-driven approach” similar to big companies like Google. Organizations can use the data to develop action plans to increase engagement.
Ultimate Locum Tenens’ own internal surveys provide the insight we need to make sound business decisions that will keep our internal coworkers passionate about their job and their company. We conduct Engagement Surveys twice a year and create a game plan based on the results to improve overall experiences for our clients and Ambassadors (our term for the temporary NPs and PAs we place on assignment for clients).
Critical factors in employee engagement
According to the Gallup Organization, only 32% of U.S. employees are actively engaged. Other sources report engagement levels as low as 29%, and disengaged workers as high as 26%. Employees across all industries with low engagement levels are linked to higher absenteeism, lower profitability, more workplace accidents, and higher turnover.
On the other hand, engaged employees are the foundation of a healthy business. Increased retention from engaged employees allows us to build a stronger, more consistent relationship with customers that will last over time.
Creating engaged Ambassadors
Locum Tenens NPs and PAs are in a unique position as an “employee” of two organizations. According to Staffing Industry Analysts, temporary employees report not feeling like “real” employees (even though they do real work!) and often feel as though they are entering an unwelcoming workspace.
Our unique Ambassador Program® allows temporary providers to feel empowered and engaged in your workplace, and understand exactly what is needed from them. When our Ambassadors utilize the program on assignment, overall customer and Ambassador satisfaction increases dramatically.
The importance of engaged clients
We’ve learned from our clients that when we respond to issues within 24 hours we directly and significantly impact their satisfaction. Through our formalized commitment to Problem Resolution Time (PRT) Ultimate Locum Tenens is dedicated to resolving issues as soon as possible, allowing us to continue to build an even stronger relationship with you.
Furthermore, our specialized Process Adapt™ tool gives us insight into your organization, and how we can better understand your business goals, internal culture, and what we can do to create a Remarkable Experience.
Engagement relies on human connection. When our coworkers, Ambassadors and clients work in tandem, we can lead to a stronger, more transparent, and effective relationship.
Sources: Forbes, Becker’s Hospital Review, Harvard Business Review, Gallup
Ultimate Locum Tenens is an affiliate of Roth Staffing Companies, which has been named one of Achievers 50 Most Engaged Workplaces™ in North America. This annual award recognizes top employers that display leadership and innovation in engaging their workplaces across the continent. Companies with more than 500 employees throughout the U.S. and Canada, from all industries, are evaluated. This is Roth’s second Achievers win. Continue reading
Roth Staffing Companies and its specialized business lines, including Ultimate Locum Tenens, was ranked again on Staffing Industry Analysts’ list of the 2016 Largest Staffing Firms in the United States. Roth has been consistently ranked on the list for the past decade including ranking in the 41st spot in 2015 — this year, the organization ranked 37th. Continue reading
Ultimate Locum Tenens is a business line of Roth Staffing Companies, which has been officially certified as a great workplace by the independent analysts at Great Place to Work®. Roth Staffing Companies earned this credential based on extensive ratings provided by its employees in anonymous surveys. Continue reading
Ultimate Locum Tenens is a business line of Roth Staffing Companies, which has recently been recognized with three Stevie® Awards at the 14th Annual American Business Awards in New York on Monday night. The organization was recognized with a 2016 Silver Stevie® Award for “Company of the Year,” a 2016 Silver Stevie® Award for “Marketing Department of the Year,” and a 2016 Bronze Stevie® for “HR Team of the Year.”
The American Business Awards are the nation’s premier business awards program. All organizations operating in the U.S. are eligible to submit nominations – public and private, for-profit and non-profit, large and small. More than 3,400 nominations from organizations of all sizes and in virtually every industry were submitted this year for consideration in a wide range of categories.
Roth Staffing Companies was honored within the Professional Services industry in recognition of its consistent year-over-year business success, growth, innovation in the industry, and leadership in workplace culture. This is the second consecutive year the company has been honored by the American Business Awards.
In addition, Roth’s Corporate Marketing Department was recognized out of all marketing teams in all industries for their innovative marketing campaigns, both internally and externally, including social responsibility campaigns, social media sharing, and cutting-edge digital projects. “Our marketing department is merely a reflection of the innovation and world-class culture inherent in our organization,” says Vice President of Marketing Staci Johnson. “The fact that ten women have been able to accomplish a communications strategy that meets the needs of six separate business lines in addition to the parent organization is testament to the immeasurable talent each coworker possesses – but the story we get to tell about Roth Staffing Companies is something that inspires us every day. What an incredible honor to be told we have helped make a difference in the lives of others because of the success of our story-telling.”
Roth’s Corporate Recruitment Department celebrated their busiest year of hiring in the company’s history and was recognized as an “HR Team of the Year” for their contribution to Roth’s renowned workplace culture through unique recruitment and selection processes. “The Corporate Recruitment Team worked extremely hard this past year,” says Talent Acquisition Manager Sarah Bader, “They not only met their goals, but surpassed them and it is all due to their incredible work ethic and commitment to finding only the best talent for Roth. It is because of their initial reach-out and how they champion the work culture of our organization, that the very best candidates become passionate about joining Roth.
Nicknamed the Stevies for the Greek word meaning “crowned,” more than 250 professionals worldwide participated in the judging process to select this year’s winners.
“The judges were extremely impressed with the quality of entries we received this year. The competition was intense and every organization that has won should be proud,” said Michael Gallagher, president and founder of the Stevie Awards.
At last year’s 2015 American Business Awards, Roth Staffing Companies brought home four Stevies, including two Gold Stevies for “HR Executive of the Year” and “Marketing Executive of the Year” and two Silver Stevie Awards for “Company of the Year” and “Support Team of the Year.”
The American Business Awards is not the only prestigious organization to recognize Roth Staffing Companies recently. Over the past year, Roth was ranked by Fortune Magazine & Great Place to Work on five best workplace lists for Recent Grads, Consulting and Professional Services, Giving Back, and Women, including ranking as an overall 50 Best Small and Medium Workplace in the U.S.
The organization was recently named one of Achievers 50 Most Engaged Workplaces™ in North America. This is in addition to their sixth win from Staffing Industry Analysts for “Best Staffing Firms to Work For,” and third time being named a “Best Staffing Firm to Temp For.” Additionally, Roth Staffing Companies was recognized with the When Work Works award for its innovation in creating a flexible workplace.
Details about The American Business Awards and the list of 2016 Stevie winners are available atwww.StevieAwards.com/ABA.
About Roth Staffing Companies
Roth Staffing Companies is one of the largest privately-held staffing companies in the country, operating from more than 100 locations in 20 states and the District of Columbia via six specialized business lines: Ultimate Staffing Services, the 11th largest office/clerical staffing company in the country, Ledgent Finance & Accounting, Adams & Martin Group (legal staffing), Ledgent Technology & Engineering, and affiliates Ultimate Locum Tenens and About Talent (a workforce solutions company).
Roth Companies stands as the only firm in the industry ever ranked #1 on the Inc. 500 list of fastest-growing, privately-owned companies, and is the only one to receive all of the industry’s most prestigious honors in a single year, accomplishing this feat for two consecutive years. The organization is consistently ranked among the 50 largest staffing companies in the country.
Visit www.rothstaffing.com for more information or call (714) 939-8600
About the Stevie Awards
Stevie Awards are conferred in seven programs: the Asia-Pacific Stevie Awards, the German Stevie Awards, The American Business Awards, The International Business Awards, the Stevie Awards for Women in Business, the Stevie Awards for Great Employers, and the Stevie Awards for Sales & Customer Service. Stevie Awards competitions receive more than 10,000 entries each year from organizations in more than 60 nations. Honoring organizations of all types and sizes and the people behind them, the Stevies recognize outstanding performances in the workplace worldwide.
Learn more about the Stevie Awards at http://www.StevieAwards.com.
There are many different reasons for choosing a locum tenens opportunity, including a chance to try out living in different areas in the country and experiencing different types of medical practices. No matter your reason for considering a locum tenens assignment, this type of work gives providers the freedom to travel to new locations and gain a wide range of knowledge and experience. Because assignments vary greatly by time and location, it is important to carefully consider important factors including schedule, pay and licensing.
The Right Timing
With locum tenens assignments, flexibility is key since the duration of the assignment can vary greatly. When you are flexible, you will open yourself up to many more opportunities. Ultimately, though, you must narrow down your choices to roles with schedules that fit your particular lifestyle – whether you are a new provider seeking to explore many different parts of the country, or an established provider looking to stay in one place. Determining your availability will help you narrow your search and choose assignments that fit your needs.
Pay is another important factor in finding the right locum tenens assignment for you. With the help of your recruiter, you can negotiate the best pay for your services. Pay will vary depending on the location and duration of the assignment, and the skills required. When you are flexible, such as taking positions with on-call requirements, you are likely to negotiate a higher rate of pay.
Securing the Right Licenses
Licensing is important because locum tenens positions are located all across the country. It is crucial that you possess the correct licenses for the states where you would like to work. Obtaining multiple state licenses will offer you many benefits and better overall opportunities. Ultimate Locum Tenens can help you secure new state licenses or renew licenses.
Ultimate Locum Tenens: Your Valuable Resource
Finally, the most important factor in finding the right locum tenens assignment for you is to work with the right firm – one that focuses on you. Ultimate Locum Tenens will serve as your guide in finding the Ultimate Fit for your individual needs. As an expert provider of healthcare staffing solutions, we specialize in recruiting and placing physicians, nurse practitioners and physician assistants in great locum tenens opportunities throughout the United States.
At Ultimate Locum Tenens, we are proud to offer well-networked staffing experts who are committed to connecting you with some of the most prominent medical facilities and ensuring that the client site aligns with the same values and culture that matters to you. Ultimate Locum Tenens assists with travel, credential verification, licensing support, malpractice coverage and ongoing support throughout the duration of the job. When you work with Ultimate Locum Tenens, we ensure that both parties receive the Ultimate Fit they are seeking.
About Ultimate Locum Tenens
Ultimate Locum Tenens, a wholly owned subsidiary of Roth Staffing Companies, is an expert healthcare staffing solutions provider. The company specializes in recruiting and placing Physicians, Physician Assistants and Nurse Practitioners in temporary positions for health care facilities throughout the nation. Using their experience and industry-leading processes, Ultimate Locum Tenens is committed to finding the Ultimate Fit for their healthcare clients and medical professionals seeking locum tenens assignments.
On Thursday, March 17th – Sunday, March 20th, the Ultimate Locum Tenens team will be on-hand at the California Association for Nurse Practitioners (CANP) Annual Conference in Newport Beach, CA. Held annually and celebrating it’s 39th year, the CANP Conference at the Marriott - Newport Beach Hotel & Spa is an exciting networking event featuring an agenda of informative speakers and workshops. Ultimate Locum Tenens will be located at Booth #13, where attendees are invited to stop by and enter for a chance to win a $100 American Express Gift Card.
CANP exists to advocate for nurse practitioners and their patients and to promote the profession of advanced practice nursing.
For more information, please view the event brochure or contact Ultimate Locus Tenens at 888.297.1911.
On Thursday, September 24th – Sunday, September 27th, the Ultimate Locum Tenens team will be on-hand at the Texas Nurse Practitioners (TNP) Fall 2015 Conference in Dallas, Texas. Held annually and celebrating it’s 27th year, the TNP Conference at the Sheraton – Downtown Dallas is an exciting networking event featuring an agenda of informative speakers and breakout sessions. For more information, please view the event calendar and brochure.
As an expert healthcare staffing solutions provider, Ultimate Locum Tenens, has gathered the most up-to-date, accurate data to give you a glimpse into: Continue reading